FileBank: What FileBank Is All About

As a Document Management Company serving the Tri-State Area, we are constantly making sure that we are fully aware of the needs of our clients. Any service the client may need, we have a service for. We will fully explain the services and benefits that we have for all Physical Document Management.

1. FileOrganize – With this service, we pack, barcode, label and fully organize our client’s inventory. We visit the client’s location, and so what we call “purges,” when FileBank’s FileOrganize department spends the day packing up old files, as well as answering any and all questions the clients may have regarding their files. The benefits of this service is that the client’s inventory are 100% organized by our team of experienced professionals, and they will also be able to gain detailed information on all types of records being packed and stored at FileBank.

2. FileBox - This is the generic record storage service. It is a flexible program that is customizable to sit each customer’s unique needs. If a client solely needs a company that will store their files, and nothing more, this is the service to choose. The benefits of FileBox is that it reduces the cost of storing, as well a completely managing the records. It allows the client’s working environment to be free from clutter and unnecessary storage space. It provides access to records on a 24/7 basis via the Virtual Portal V-Cabinet, which is our secure web client portal

3. Instant Access – This service is one of the most popular for the schools that we serve. It is when we store all containers requested to be stored by the client, as well as taken a through indexing of each file in the boxes. We provide each file with its own barcode, which immensely cuts the time for searching for files. All files are indexing with certain keywords, chosen by the clients. Once a file is requested, FileBank scans and imports the files into the web client based portal, V-Cabinet, within a 30 minute timespan. The benefits of our Instant Access service are that clients can find files almost instantaneously, which definitely comes in handy in time-sensitive situations.

4. FileCapture – This service can arguably be the most convenient one for our clients. This service is when we scan all active files, including blueprints, and immediately making them available in V-Cabinet. So, instead of requesting a certain file to be scanned into V-Cabinet, our clients can simply go in their V-Cabinet and have access to the file immediately, and would not have to wait the 30 minutes it takes to request/scan a file in. We can also convert all active files into a disc! The benefits of FileCapture is to be able to find, view, share and collaborate your files on a 24/7 basis via V-Cabinet. Also, clients are able to print or e-mail files instantly, which saves time with correspondences and in essence, increases productivity.

5. FileTrack-N-Shred – Let’s face it; what company doesn’t need a reliable company to shred their documents, confidential or not? FileBank provides shredding services with our shred truck for On-site locations, as well as Off-site. Scheduling either On-demand, or as a monthly reoccurrence, FileBank ensures the client is aware that they can either witness the shred being done, or allow us to take the contents back into our Data Center and shred them there. Nonetheless, we are completely confidential in regards to what we shred. The benefits of FileTrack-N-Shred are that all companies will be able to comply with local, state and federal laws in regards to documents that have a certain mandatory lifespan. Also, it saves an immense amount of money in storage.

6. FileRetention – this services goes hand-and-hand with FileTrack-N-Shred. We have a certified Retention Specialist who can assist all customers with any and all questions customers may have in regards to the lifespan of certain files. They monitor files for compliance with local, state and federal laws. The benefits of FileRetention are as follows:

a. Clients are able to receive expert advice in identifying records

b. Regular monitoring of account.

7. P-Cabinet – Our secure web-based records management application. This application allows clients to have full access to what FileBank stores at our Data Center. It also allows clients to request web work orders for our Customer Service Department. The benefits of using P-Cabinet is that clients will be able to find a file or a box to request in seconds, and managing inventory. Clients may also be able to request supplies via P-Cabinet such as empty storage boxes, box barcode labels and Manifest Forms.

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