FileBank is not like any other Enterprise Content Management (ECM) Company. Most ECM companies focus on one specific service that falls under this umbrella. Our services are extremely diverse, which makes for diverse clientele. Here, we will explain to our how our creative twist of ECM benefits not only our clients who we serve, but also FileBank as a whole.
Backup Management: This service should be one that all companies should be intrigued about; the ability to find a company that will assist in saving files, backing them up in more than one location, and ensuring that nothing of high importance will ever get lost or deleted. FileBank is aware that not one company can promise that human error, natural disasters, or other unexpected factors will be able to save critical information stored on hard drives. Fortunately for our clients, FileBank’s Remote Online Backup greatly increases the odds that information stored on work computers will not be compromised.
This Secure Back-up System habitually backs up desktop and laptop computers as our client’s go about their usual projects – giving them the assurance of knowing their organization’s most valuable information is safe at all times. This service becomes a primary aspect of our client’s disaster recovery plan by transporting information from their site to FileBank’s remote secure server. This enables them to quickly restore systems to their full working capacity in the event of a system failure.
In addition, this service helps organizations comply with laws pertaining to the preservation of electronic computer information.
Benefits using our Secure Back-up System:
· Assisting disaster recover/business continuity plans;
· Validating the integrity of our client's database, and ensuring imperative content stored on their systems are present and always accessible;
· Allowing personnel employees to focus on core business tasks;
· Reducing organization and management expenses;
· Creates a centralized repository for all data stored on our remote secure server.
Physical Storage: This service is our basic one, sometimes called “FileBox.” This is where we store our client’s containers without any internal categorization in each box. It is extremely helpful for those clients who simply want to relieve some clutter in their office, and not necessarily need to retrieve anything frequently. Stored in our 4-story high, fire proof Data Center, this service has aided our clients with the headache of clutter, and inefficiency in their own organization.
Virtual Storage: FileBank’s virtual cabinet solution, V-Cabinet converts your tedious manual filing system into an intuitive digital environment using its FileCapture service. This document imaging service scans your paper records and converts them into digital images – allowing clients to locate and share documents across their organization.
V-Cabinet™ assimilates document management and retrieval solutions, as well as consolidates and manages multiple content types; all using a single software. This makes it possible to share and locate files quickly right from your desktop, and permits users to communicate with other users more effectively. Your organization’s V-Cabinet is user ID/password protected, so only authorized individuals may view or upload any information. Also, an individual level of access is assigned based on user type. For example, individuals in your company’s Human Resources Department will not have access to files in the Accounts Receivable Department, unless the proper access is requested.
There are many benefits our clients experience when they commit to FileBank:
ü Locates and accesses files immediately;
ü Increases staff efficiency by eliminating search time;
ü Gives you more control with your retention plan;
ü Provides an overview of a record’s entire history;
ü Offers simultaneous file access and facilitates better project management;
ü Enhances decision-making information;
ü Improves governance, risk and compliance;
ü Accelerates search and retrieval;
ü Creates a centralized repository for all data;
ü No hardware or software to buy; no internal IT support needed.
File Retention/Shredding Services: The retention period of a document is a characteristic of file management. When wanting a document physically destroyed, there are some technicalities once must abide by. Legally, some records must be available, electronically and physically, longer than others. Most companies are subject to laws that affect the records they create. FileBank helps our customers determine which documents need to be preserved and which ones we are legally allowed to destroy. Our in-house archivists analyze our client’s files to determine the expiration dates. We also work with relevant government and nongovernmental agencies to always guarantee that no file ever gets destroyed that should not have been.
Our destruction services may be performed on-site at our client’s location, or here at our Archive
Center. Certificates of Destruction are provided to our clients and must be filled out to its’ completion
before any shred. This will eliminate any document that our client did not request to be destroyed.
Benefits of using FileRetention™ are as follows:
ü Reduces risks of document mismanagement
ü Provides our customers with a sense of security for their documents; Our client’s documents are destroyed beyond repair
ü Enables on-demand access to files that are less frequently used.
ü Ensures that information assets are secured and preserved.
ü Guarantees that all obsolete records are destroyed
We at FileBank are extremely flexible. We provide vehicles and manpower needed to pick up your expired records and media. Whether our clients request standard, emergency or rush services, they are always completed on time. Our shredding services minimize the time needed to analyze big data and start making decisions faster.
Analytics: With our company having such a diverse amount of services for our clients to choose from, we are constantly seeking new ways to improve our business for them. After all, that is exactly what it states in our mission statement. We have a hidden gem within FileBank that will never become obsolete, nor will it ever be a service potential customers have not been completely interested about. We are talking about A-Cabinet, our analytic solution.
A-Cabinet is an analytic information platform that not only makes your entire body of both virtual and physical information easily searched, but also turns these assets into actual intelligence. Think of something similar to a search engine, only for your own documents. Here is a great example: Imagine that you could search all students in the 11th grade, including their standardized test scores and compare them to years previously, and look at all of this information on graph format. Or, if you wanted to search all relevant information to municipal street projects that have taken place around your district within the last 10 years. These examples and nearly any data scenario you can possibly imagine is possible with A-Cabinet.
Below are some of the benefits that comes with having the service of A-Cabinet
· Greater visibility – your organization’s data is freed so that you are better equipped to make decisions.
· Extremely simple to learn; the power to sophisticated analysis is available to anyone that you may grant users to in your organization
· Inexpensive business intelligence solution without the IT headache
· Effective tool to demonstrate your organization’s progress and retain funding
· Creates one centralized repository for all data requested and data store
· Absolutely no hardware or software to buy; no internal IT support needed.
Wish to learn more about our services, make sure you check out our website.
Make sure to stay connected!
Sincerely,
Greg Copeland
President, FileBank Inc.
