Get To Know How Your Files Will Be Handled At Our Facility.

Many clients, before they commit to our services, always have one question: What is the process of converting physical files into digital ones? This post will allow all current and potential clients know what happens, and how it happens.

Assessment:  FileBank will examine the organization’s data assets and explain how find out which records they can consider being active, inactive, and obsolete. Records are then transferred by FileBank experienced archivists.

Web Client Portal: FileBank will then provide an online account with credentials into FileBank’s client portal. This access will be for the client’s V-Cabinet™ , P-Cabinet™, and A-Cabinet™ (if applicable). We will launch security, passcodes, and user rights for the portal access. A major policy we have at FileBank is to not grant access to any individual at our client's organization who does not have their name on the security list, or does not have the proper access in the department in which they are trying to retrieve their data from; Not only for liability reasons, but to also prove to our clients that we secure their documents 100%.

Digital Conversion of Active Files: Using our FileCapture™ Service, FileBank transforms our client's most active files, making them immediately obtainable through their V-Cabinet on the client portal, if applicable.

Inventory and Indexing of Semi-Active Files: Using our Instant Access Service, FileBank conducts a complete file inventory and indexing for all semi-active and active files. Not only does this give our clients the proper insight with exactly which files are stored with us, but it also makes for immediate retrieval of files in time-sensitive situations.

Inventory, Indexing, and Boxing of Semi-Active and Inactive Files: Using our FileBox™ Service, FileBank executes a box inventory and indexing for all our client’s semi-active and inactive boxes. Physical boxes are kept at FileBank’s state-of-the-art storage facility, located at our corporate headquarters.

Destruction of Obsolete Files/Retention Analysis: Upon state/agency approval, FileBank will utilize our FileTrack-n-Shred™ Service to professionally shred their organization’s obsolete files and will issue a Certificate of Destruction or complete assurance that the proper boxes are getting destroyed. As well as this service, we have experienced Retention Analysts who work with the state guidelines for each type of document and informs the clients whenever their boxes are ready to be destroyed, according to the state guidelines.

Wish to learn more about our services, please visit our website.

Don’t forget to stay connected!

     

Sincerely

Greg Copeland

President, FileBank Inc.