FileBank Document Management Company's Excellent Customer Service Department

 

Finally! A Document Management Company you can trust, and who have friendly Customer Service Representatives.

For over 25 years, FileBank has been momentous for numerous different organizations; Municipalities, Medical Institutions and charities just to name a few. Our Sales team and Customer Service Department (CSA) are the faces and voices to our gratified customers. Each day, our CSA department ensures that we meet all of our client’s wishes, as well as taking criticism as constructive if any should arise. Here, we will give you the opportunity to meet our CSA Department, and their assets to our Document Management company.

 Milagros (Millie) Cruz: Millie has been a special asset at FileBank for over 14 years. She is the metaphorically omnipotent one in our Document Management Company. Any questions clients or staff may have, she is the individual to go to. She has developed exceptional relationships with our clients and has saved them time, and stress when it came to retrieving documents and other client related tasks. Her detail-oriented mindset makes her the paramount individual to have at this document management company.

Leticia (Nikki) Rivera: Nikki joined our team in late August of 2014, and has proved herself to be a worthy strength to our CSA Department. She is the go-to-girl when Millie is not available. Nikki’s previous experience in Customer Service has made her the perfect fit to work with Millie and our customers. She has learned the ins-and-outs of FileBank, and thoroughly understands the client’s needs when it comes to their contents being stored with us. She, too, has developed a relationship with our clients and proved herself trustworthy with doing anything she can to satisfy our client’s needs. 

Please feel free to call our office to speak with Millie or Nikki yourself to understand the importance of their role at FileBank.

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Document Management
Company: YouTube

Document Management
Company: FileBank Inc

Sincerely,

Greg Copeland
President
FileBank